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Suggestions and Complaints Form

ultima modifica 12/04/2024 08:55

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Object

Description of the situation

Complaints

Unclear procedures

Information, inadequate signage / unclear

Failure to respect the rights of the user

Inadequate availability of documents for consultation

Failure to comply with the standards of the Service Charter

Lack of courtesy of staff

Facilities, equipment not adequate

Insufficient space

Poor state of preservation of the documentation

Other complaints

Suggestions